Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work

All around us, algorithms are changing the nature of work, even of workers themselves. Nowhere is this clearer than in the logistics and distribution sectors, where workers are tracked, monitored and surveyed by increasingly dystopian management technologies. Yet, no one is sure what to do about it. In The Politics of Algorithmic Management, based on seven years of original research, Craig Gent takes us deep into the dark underbelly of contemporary work, and asks how these new forms of workplace management affect the workers who bare its brunt. Empirically rich, with testimony from workers at the coalface of this new world of work whilst riding for Deliveroo or picking for Amazon. And theoretically lucid, this book is a bold new conceptualisation of contemporary capitalism, and offers a guide for how workers may be able to crack the facade of algorithmic control and enact their own political agency in the workplace.